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Took time to answer our questions and calmed us down

Posted By 21newmum

"Took time to answer our questions and calmed us down"

About: Forth Valley Royal Hospital / Maternity unit

(as a carer),

I would just like to say a massive thank you to Tony in daycare. I was having regular monitoring of our gorgeous girl as I could not feel her move.

Tony made me and my partner feel well supported and no matter how busy she was she still took time to answer our questions and calmed us down. Thank you for everything you done for us and keep up the good work. 

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Responses

Response from Lisa O'Hare, Interim Department Manager/Senior Midwife, Women, Children & Sexual Health, NHS Forth Valley 5 months ago
Lisa O'Hare
Interim Department Manager/Senior Midwife, Women, Children & Sexual Health,
NHS Forth Valley

Submitted on 03/11/2023 at 17:18
Published on Care Opinion on 04/11/2023 at 14:43

Dear 21newmum

I am delighted to hear that the care you experienced in maternity Daycare was a positive experience and that you were reassured and supported. I shall pass your feedback onto Toni and the team to make them aware of how positive your care within the department has impacted your pregnancy.

Thank you for taking the time to share your experience.

kind regards

Lisa O'Hare

Department Manager

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