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A jewel in the crown of NHS Fife

Posted By cortemadera23

"A jewel in the crown of NHS Fife"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

I visited the Day Surgery Unit at Queen Margaret Hospital Dunfermline recently for a rigid cystoscopy procedure and my experience overall was extremely positive!

All staff were friendly and very efficient. My designated nurse, Kirstin, was very attentive and helpful, as were the theatre nurses during my prep. Both the anaesthetist (whose name I cannot recall - apologies!) and my surgeon Mr Kata took time to explain the procedure in full and the procedure was carried out quickly.

The day surgery unit is very quiet and relaxing - I even had my own room. I should also mention that the toast served with tea during recovery has to be the best in the world ever!

Based on this experience I think the day surgery unit at QMH is a jewel in the crown of NHS Fife. Bravo!

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 5 months ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife

Submitted on 10/11/2023 at 11:30
Published on Care Opinion at 11:30

picture of Nola Cassidy

Dear cortemadera23

Thank you for taking the time to share such lovely feedback, it is reassuring to see that you had a positive experience at day surgery unit and you were happy with your care. I can agree that the toast and tea is is the best. I will share your lovely comments with the team, and in particular Kirstin and Mr Kata, they will appreciate them very much.

wishing you well in your recovery

Nola and the Day Surgery Team

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