GP referred me for the second time following right knee injury, which was not getting better. There was no improvement following first visit. My GP felt that I needed an MRI scan.
I was sent an email referring to my right ‘elbow’. I emailed back and said that it was my right knee and not elbow. I received an email apologising and saying the wrong body part had been entered and had now been amended.
Telephone consultation today :
Firstly, was an hour early, which luckily wasn’t a problem. Secondly, again I was asked about my right elbow!! Wrong body part again, which has not inspired me with confidence.
Was left feeling quite unhappy and with little confidence in service.
"Wrong body part"
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