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Couldn’t have asked for a better experience

Posted By sambaby93

"Couldn’t have asked for a better experience"

About: Cumbernauld Locality Support Service / Health Visiting Team

(as a parent/guardian),

We have had the same health visitor twice in quick succession for both our kids.

From the first meeting it has always felt really comfortable and natural.

Sara is really good at making you feel at ease and doesn’t make you feel daft for asking questions.

She is always very friendly, helpful and understanding and nothing is too much bother and we couldn’t have asked for a better experience.

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Responses

Response from Evelyn Ryan, Service Manager, North Locality, North Lanarkshire Health & Social Care 6 months ago
Evelyn Ryan
Service Manager, North Locality,
North Lanarkshire Health & Social Care

Manages health services in the locality

Submitted on 02/11/2023 at 18:00
Published on Care Opinion at 18:00

Dear Sambaby93,

Thank you so much for taking the time to get in touch and tell us about your experience with our HV service. I am delighted to hear that Sara was able to provide you with continuity of care for both you and your kids. Its always lovely to hear the support offered has made a difference.

We will ensure your appreciation is passed on to Sara. Our aim is to provide advise and support to all our families, and I am glad this was your experience.

May I take this opportunity to wish you and your family well for the future,

Evelyn

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