Called NHS24 to potentially access an appointment at a Minor Injuries Centre for broken toe. Didn't need to wait to long to speak to a Call Handler. Danielle was very friendly and helpful as was clinical colleaue. Received a call from Admin Team at GG&C thereafter with details of a virtual appointment within the hour. Virtual appointment with Angela who was really helpful and took time to explain and answer questions, and was also able to look at toe. Self care advice given which reassured and will hopefully support my injury and recovery and get me back out running soon. All in all a great service. This pathway definitely protects and reduces pressure on our ED services. As an NHS employee myself it was great to see this pathway in action and have this service available to us. Thanks all.
"Minor Injury"
About: NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) NHS Greater Glasgow & Clyde / Flow Navigation Centre NHS Greater Glasgow & Clyde Flow Navigation Centre
Posted by JTA (as ),
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