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"Friendly and reassuring"

About: Outpatients Centre / Dermatology

(as the patient),

I was referred to Dermatology at Stirling Community hospital by my GP and their diagnosis was suspected basal cell carcinoma. That required a biopsy to be taken.

Staff nurse David and colleague Vicki were friendly and reassuring. They explained the procedure which involved a local anaesthetic. Part of the skin on my cheek was taken so that the diagnosis could be confirmed in the lab.

I was in and out within an hour, and  am I glad that I had the procedure which will remove the problem area. I was put at ease by David and Vicki, and was given the information I would need to prevent any adverse reaction to surgery.

I am very grateful to them and to the health service for the care and skill provided, and I will thank my GP for referral and for removal of the stitches in 10 days time.   

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Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley about a year and a half ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley
Submitted on 30/10/2023 at 17:58
Published on Care Opinion at 17:58


Thank you very much for taking the time to leave such a lovely review.

It is great to hear you were satisfied with the performance of the whole team, and that Vicki and I were able to put you at ease.

Hopefully everything is progressing as we planned and you didn't find it too uncomfortable afterwards.

Thanks again

David

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