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Care Opinion

Pacemaker fitting

Posted By pluspw35

"Pacemaker fitting"

About: Grantham & District Hospital / Cardiology

(as the patient),

Went into prep ward, all nurses extremely friendly which puts patients at ease. All worked very hard to maintain good standards. In op room during fitting, music was playing in background and lots of friendly chatter. I think surgeon was very good, nurses kept asking if I was ok.

All done in about 50 minutes and back to ward. Ham and cheese sandwich and a very unripe banana!!

Visited by surgeon to say all went well, nurse checked pacemaker ok, given card to keep in my wallet, arm put in sling to stop me lifting arm up. Had follow up letter already to check pacemaker in 4 weeks.

To sum up:

Professional 10

Care 10

Good caring atmosphere 10

Cleanliness 10

Unripe banana 2

Please pass my thanks on to the team.

More about:
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Responses

Response from Miller Sally, Clinical Service Manager, Cardiovascular Medicine, ULHT 6 months ago
Miller Sally
Clinical Service Manager, Cardiovascular Medicine,
ULHT

Submitted on 31/10/2023 at 08:03
Published on Care Opinion at 08:03

Dear pluspw35

Thank you for your feedback, it is heart warming when patients take the time to tell us that their experience within cardiology was positive. I will share your feedback with our team. Once again, many thanks for taking the time to share your experience with us.

Sally Miller

Clinical Services Manager

Cardiovascular Medicine

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by pluspw35 (the patient)

Thank you for your response, it does indicate that feedback is acted on and comments passed on to relevant team

I have private insurance but elected to use NHS, I wasn’t disappointed

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