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Care Opinion

Breast cancer surgery

Posted By Jam66

"Breast cancer surgery"

About: University Hospital Wishaw / Breast Clinic University Hospital Wishaw / General Surgery (Wards 16-18)

(as the patient),

Was in hospital for breast cancer surgery.

From the moment I entered the ward until I left all staff were friendly pleasant . Nurses/all NHS staff  deserve a medal for the work they do.

 I took a little unwell when I was in recovery and Cheryl was brilliant very attentive and just made sure I was fit to go home, explained everything carefully and precise 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 6 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 30/10/2023 at 16:22
Published on Care Opinion at 16:22

picture of Jennifer Montgomery

Dear Jam66,

Thank you for sharing your experience of University Hospital Wishaw, General Surgery and Breast Clinic.

I am sorry to hear of your diagnosis and that you required surgery for breast cancer. I am so pleased that the staff were friendly and pleasant from the minute you arrived to the minute you left. It must have been very worrying when you took unwell in recovery but I am so happy to hear that Cheryl was attentive and thorough and had excellent communication.

I would be delighted to share your kind words and positive feedback with the whole team and particularly Cheryl. I am sure it will give them all a real boost.

I hope you are recovering well.

Kind Regards,

Jenni

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