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Brilliant Service

Story from nhs.uk

"Brilliant Service"

About: Southmead Hospital

I had an appointment with leading othopeadic surgeon within 14 days of accident Surgery was undertaken 4 days later. Every single member of each of the NHS teams were caring professional and took time to explain and make me feel at ease.

I cannot praise these people enough. In these days of knocking the NHS my experience could not be better.

Thank-you from the bottom of my heart

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Responses

Response from Southmead Hospital 6 months ago
Southmead Hospital

Submitted on 23/10/2023 at 11:20
Published on nhs.uk on 25/10/2023 at 22:08

Dear Patient

Thank you so much for taking the time to leave such positive feedback. I will ensure that the team involved hear your kind words.

I wish you the very best for your ongoing recovery.

Best wishes

Leanne Malpas

Complaints Manager

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