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Care Opinion

Sensitive care

Posted By Dog77

"Sensitive care"

About: Lincoln County Hospital / Colorectal surgery

(as a service user),

I arrived at the unit with a sensitive problem and was helped immediately. Staff made me feel relaxed and comfortable about my problem even though it caused them more work. I was treated with dignity and empathy which helped me relax. The staff throughout my visit were smiling and caring yet professional at their work. 

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Responses

Response from Teri Would, Clinical Service Manager, Endoscopy, United Lincolnshire Hospitals NHS Trust 6 months ago
Teri Would
Clinical Service Manager, Endoscopy,
United Lincolnshire Hospitals NHS Trust

Submitted on 24/10/2023 at 15:03
Published on Care Opinion at 15:03

Dear Dog77

Thank you for your lovely feedback, it is good to hear that you were cared for in such a professional, dignified and caring way. We will share your comments with our staff.

Best wishes

Teri

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