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Care Opinion

Rapid appointment and professional care

Posted By Alicats

"Rapid appointment and professional care"

About: Outpatients Centre / Dermatology

(as a service user),

A rapid appointment was arranged for my toenail removal. Kirsty and Maureen were exceptionally professional, showing care and offering me reassurance at all times throughout my procedure.

Good aftercare advice was given, and my only small suggestion would be to have been given a post-op advice sheet.

I would like to thank the Dermatology Department at Stirling Community Hospital for arranging this rapid appointment for me.

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 6 months ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley

Submitted on 23/10/2023 at 10:19
Published on Care Opinion at 10:19

Good Morning Alicats,

Thank you for taking the time to leave feedback about your recent visit for a procedure, and I have shared this with the team.

I am pleased to hear you felt reassured throughout your procedure.

I apologise that I had no post op information leaflets in Stirling Community hospital that day for toenail removal. I will ensure a stock is taken over from our department in FVRH for use in future and I will try to ensure that we don't run out again. Apologies.

I hope your wound heals well.

Thanks again.

Kirsty

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