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"Terrible service for patients and doctors"

About: Crossways Practice

Getting an appointment is almost impossible , we now choose to wait on the step at 7.30 in the morning since they did not send a urine sample but tested in house and missed stage three cancer. They seem to have one doctor on at a time and they are worked to death

and demoralised but im sure the partners are doing well . I have cellulitis in my foot with a venous insufficiency a dangerous combination yet i have no appropriate painkillers, as the over worked doctor forgot to print it out, he did print the other three he gave me.

Its just the worst practice that now is almost impossible to use.

No usable phone access, the reception staff are becoming acclimatised to such a bad service that they now take any comment as an affront . Plenty of staff in the background beavering away developing income for the surgery but just the one doctor ay a time for 1000s of patients. It seems actual general practice has been put on the back burner. I work with very able special needs and every year the surgery sends out a nurse to review them , yes a nurse comes to the house, when do you or your loved ones get that kind of service , never now days . This happens because this creates extra income for the surgery and that seems to be very relevant at crossways nowadays.... The shareholders should be ashamed , they have taken away a vital service and I am sure patients are suffering . I know i am, and all for Mammon

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