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"Awful disregard to Patients"

About: Blackpool Victoria Hospital

Having been a very happy patient of max fax since 2014, I was due to have a steroid injection into my jaw for mjd in July, only to go to my appointment to be told they no longer have max fax and that the dental consultant that I saw didn’t do the injections. I was to be referred to another hospital but not until after my MRI, had that two weeks later, now been told I have another app with the same dental consultant in November nothing about referral. In the meantime I have to put up with a lot of pain in jaw and difficulty chewing.

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Responses

Response from Blackpool Teaching Hospitals NHS Foundation Trust 6 months ago
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 18/10/2023 at 11:09
Published on Care Opinion at 11:09


Thank you for taking the time to leave feedback about our Maxillofacial Clinic.

I’m sorry to hear that you were unhappy. If you would like to discuss this further, I would urge you to contact our Patient & Family Relations Team via bfwh.patientrelations@nhs.net / 01253 955588 who will be able to assist you further.

Many Thanks

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