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Great experience

Story from nhs.uk

"Great experience"

About: Royal Derby Hospital

I had a blood test at Heanor Fire Station I was extremely nervous as o always have a problem giving blood but on this occasion the lady who took blood was fantastic it was from my hand which normally hurts but thus time I was amazed as I felt nothing. She was kind gentle and truly amazing. My faith has been restored in giving blood.

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Responses

Response from Royal Derby Hospital 7 months ago
Royal Derby Hospital

Submitted on 13/10/2023 at 09:13
Published on nhs.uk on 15/10/2023 at 22:50

Good morning - ID 37155

It was very kind of you to take the time to write to the hospital; I am pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the member of staff from Heanor Fire Station who took your blood.

I will forward your kind comments to the manager for this service to note and share with all the staff.

Thank you again for taking the time to write into the hospital it is appreciated.

Patient Advice and Liaison Service (PALS)

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