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Care Opinion

Excellent care

Posted By Robhs44

"Excellent care"

About: General practices in Lanarkshire

(as a service user),

Morgan Glen surgery, Larkhall

Fantastic service 

Every time I phone for an appointment I get one asap.

The staff are all so helpful and efficient I can’t believe how good they are.

So impressed with the level of care.

Absolutely brilliant 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 6 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 19/10/2023 at 16:22
Published on Care Opinion at 16:22

picture of Jennifer Montgomery

Dear Robhs44,

Thank you for sharing your experience in Morgan Glen surgery.

I am so pleased to hear that you are so impressed with the efficiency and helpfulness of the staff. I am happy to hear that when you call, you are given an appointment ASAP.

GP’s are independent contractors and are responsible for investigating and responding to any feedback about their service, sadly they are not registered to respond directly to feedback through Care Opinion.

I will be more than happy to pass on your thanks and kind words to the staff.

Kind Regards,

Jenni

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