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"Very professional service."

Both physios I saw for most recent condition worked professionally, took into account any difficulties I had to put exercise programme together.

There were two occasions when appointments were cancelled at short notice meaning I had a long wait between appts. On second occasion an appt was arranged quickly when I rang the service to explain the pain I was in.

Overall, solved the issue I was referred for and one connected to that which inhibited progression.

Was pleased that I was referred back to GP for a referral to Pain Clinic to be considered for chronic pain.

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Responses

Response from Ascenti 6 months ago
Ascenti
Submitted on 09/10/2023 at 09:26
Published on nhs.uk at 20:18


Thanks for letting us know your feedback, we're glad that your issue was resolved and that the exercise programme was suitable. Sorry to hear that you had a couple of appointments cancelled last minute. Wishing you all the best with your continued recovery.

Kind regards

Laura

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