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Wonderful care

Story from nhs.uk

"Wonderful care"

About: South Western Ambulance Service NHS Foundation Trust

I can’t state enough how marvellous the care I received was. I was made to feel safe and my worries were lessened. Above and beyond care I can’t thank you enough.

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Responses

Response from Sami Burkitt, Patient Engagement Events and Project Facilitator, Patient Engagement, South Western Ambulance Service NHS Foundation Trust 6 months ago
Sami Burkitt
Patient Engagement Events and Project Facilitator, Patient Engagement,
South Western Ambulance Service NHS Foundation Trust

Submitted on 25/10/2023 at 11:02
Published on Care Opinion at 11:02

Good morning

Thank you so much for providing us with feedback on the recent service you received from us, it is much appreciated! We are so glad to hear that you were well looked after by the ambulance crew, though I am sorry that you had to experience this at all.

For confidentiality, your patient information is redacted on this platform and so we cannot find the details of your incident, we would love to pass your message onto the Ambulance crew who attended you and so, if you would be willing to share some additional information, please could you email compliments@swast.nhs.uk with your name, date the ambulance arrived, address and thank you message, we will then ensure this is passed onto to the relevant crew.

Thank you again for taking the time to feedback and we hope you are recovering well.

Kindest regards,

Sami
Patient Engagement Team
SWAST

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