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"Poor issues with one of the doctors. "

About: Brunel Medical Practice

Have been with this practice over 20 years and never had issues, until recently, one of the DRs who has never dealt with me before went though and immediately tried stopping medication (I’ve been on for over 6years) and then I’ve reported another issue since as I have a bacterial chest infection and explained even with photo evidence including green sputum and high fevers and he’s putting it down as a viral chest infection and to get a covid test. Covid test has already been done and is Negative. My partner has recently had a bacterial chest infection which I have caught from him and the drs are not helping me. It’s the same doctor who has been dealing with report and has made me feel useless. Even though I have been involved and worked in the healthcare industry for years myself.

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Responses

Response from Brunel Medical Practice 6 months ago
Brunel Medical Practice
Submitted on 09/10/2023 at 09:26
Published on nhs.uk at 20:14


Dear Patient,

I am sorry to hear you are not happy with your recent experience at the Practice. I would encourage you to feedback to us using our complaints process so that we can investigate the circumstances and respond to you fully.

Brunel Medical Practice

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