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A visit to the Bladder & Bowel Clinic

Posted By BluebellNo5

"A visit to the Bladder & Bowel Clinic"

About: Community Services - North Devon / Bladder & Bowel Care North Devon District Hospital / Outpatients

(as the patient),

I was seen by a youg woman called Phey, who I cannot fault in any way. Her manner was amazing. She engaged with me from the word go & I knew from the conversations we had that she had reviewed all my relevant history. I went through a few procedures with her & can honestly say, that at the end of the consultation, I felt more aware of my capabilities & felt able to move forward with the problems, having been shown what to do. The North Devon District Hospital are very lucky to have such a caring member of staff. I would be more than happy to see Phey again if any of my problems were to return of alter in any way.

This appointment was just 3 days ago , but is one I will remeber with fondness as she was a breath of fresh air. 

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Responses

Response from Ruth Scrivens, Clinical Lead Bladder and Bowel Care (Northern Services), Bladder and Bowel Care (Northern Services), Royal Devon University Healthcare NHS Trust 6 months ago
Ruth Scrivens
Clinical Lead Bladder and Bowel Care (Northern Services), Bladder and Bowel Care (Northern Services),
Royal Devon University Healthcare NHS Trust

Submitted on 10/10/2023 at 13:47
Published on Care Opinion at 14:55

Dear BluebellNo5,

Thank you taking the time to post this lovely feedback. I was pleased to hear that you received amazing care from Phey, that she had reviewed your case history thoroughly and that you have received help, enabling you to move forward with confidence. I appreciate your comments a great deal and will be delighted to share them with Phey.

Best wishes,

Ruth Scrivens

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