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Amazing

Story from nhs.uk

"Amazing"

The service from start to finish was just amazing. From the friendly receptionist to the first person I saw for my triage. Then to the therapist who treated me. I was originally having EMDR then the therapist changed part of my treatment plan to have some CBT sessions which I benefited from a lot.

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Responses

Response from Sutton Iapt 6 months ago
Sutton Iapt

Submitted on 06/10/2023 at 10:42
Published on nhs.uk on 07/10/2023 at 19:30

Dear Anonymous, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you had such good support from the Sutton Uplift team during such a difficult time in your life. This is the level of care we strive for within the Trust and we were very pleased to hear you giving your therapists special mention. I will be sharing this feedback with the Sutton Uplift team and I hope this will encourage them to keep up the good work and other teams will be inspired by their example. I thank you again for taking the time out to leave such a lovely comment.

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