"Caring knowledgable staff"

I've been to Hartlepool hospital several times over the past year to see doctors in endocrinology, gynaecology and gastroenterology.

I've had a positive experiences during every appointment. Each doctor was caring, knowledgeable and kind to me. I felt I was listened to, and believed about my symptoms. Everything was explained clearly to me so I understood, and I feel I was involved in decisions about my care, and overall I'm happy with the treatment plans we decided on.

I think all the diagnostics I've had were thorough and got to the root of the problems.

Nursing and healthcare staff, as well as non-medical staff were all very helpful and caring, and in general I've found the attitude from people working at the hospital is patient centred and positive.

The only procedure I've had at this hospital so far was an endometrial biopsy. I felt the doctor and nurse/HCA were very kind and reassuring to me. The biopsy was carried out swiftly and competently and wasn't as bad as I expected. I feel comfortable having follow-up biopsies from this team.

I have other procedures upcoming, and I feel safe and happy to have them at this hospital!