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Care Opinion

Getting a routine blood test

Posted By woodpigeonjf86

"Getting a routine blood test"

About: Preston Healthport

(as the patient),

Turned up at clinic which was supposed to be open til 11.30 am to be told it was closed, as capacity was reached. Time 10.00am.

Walked to next nearest centre, took a ticket and waited an hour but got it done. Although I felt frustrated, I also felt sorry for people being turned away as that clinic reached capacity. Some had taken 2 buses to get there. Surely there must be a better way to get a blood test? 

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Responses

Response from Heather Plaskett, Lancashire and South Cumbria NHS Foundation Trust 7 months ago
Heather Plaskett
Lancashire and South Cumbria NHS Foundation Trust

Submitted on 12/10/2023 at 09:20
Published on Care Opinion at 11:17

Thank you for your feedback, it helps us to understand where things are going well and what could be improved. To look into this further we will need some more information, if you would like to follow this up please contact the PALS and Complaints team on Freephone: 0800 234 6088 or email: pals@lscft.nhs.uk and the team will support you directly.

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