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"Kindness, professionalism and compassion"

About: General Surgery / Upper GI, Oesophageal and Hepatobiliary Surgery (Ward 11)

(as the patient),

Following radical surgery for bowel cancer, and after a week in HDU, I was transferred to ward 11 for two and a half weeks. I was still very unwell and needed a lot of care. This ward delivered that care with kindness, professionalism, and compassion.

It was a real team approach, a really joined up experience and I’m so grateful for all of the kind nurses and healthcare workers who supported me so carefully.

I can’t remember all the names, so forgive me but I must mention the following: staff nurses Anna and Chloe for going the extra mile when I needed extra care. Staff nurse Amy for her kindness. So many staff nurses were so thoughtful that I also must mention Emily, Lewis, James and the other Chloe!

I was also very well looked after by a number of kind health care support folk, including the legendary Audrey, and of course Amanda, Wendy, Cammi and Kevin. And apologies to those who’s names I’ve forgotten.

My operation and recovery was tough, but all of these kind folk on this truly exemplary ward really got me through it.  Thank you to Sheryl and the whole team. Many thanks.

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Responses

Response from Rosalyn McKinnes, Senior Nurse, General Surgery, NHS Tayside about a year and a half ago
Rosalyn McKinnes
Senior Nurse, General Surgery,
NHS Tayside
Submitted on 06/10/2023 at 15:45
Published on Care Opinion at 17:07


Dear Happyscot

Thank you so much for taking the time to send such a lovely message following your experience in Ward 11, Ninewells. The team will be very grateful for your kind words and we will ensure this is shared with them.

We hope you continue to recover and wish you well.

Grateful thanks

Senior Nurse Ros McKinnes, General Surgery.

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