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Care Opinion

My time is precious

Posted By chassishb33

"My time is precious"

About: North Devon District Hospital / Ear, Nose and Throat

(as the patient),

Had to stay in overnight while they did some plastic surgery to my ear, that all went well but the next morning I was told I was discharged which I thought was great. I then waited until 8.30pm for a prescription. I don’t think this should have happened. I am 95 and my time is precious.

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Responses

Response from Melanie Hucker, Associate Director of Nursing Surgery - Northern, Surgical Division (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 6 months ago
Melanie Hucker
Associate Director of Nursing Surgery - Northern, Surgical Division (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 04/10/2023 at 09:34
Published on Care Opinion at 09:34

picture of Melanie Hucker

Dear chassishb33,

I am sorry that you had to wait for your prescription following your overnight stay, We continue to work with our colleagues in pharmacy to understand why this happens and to improve our processes.

I am glad to hear that your procedure went well and hope that you continue to recover.

Best wishes,

Mel

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