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"Poor service"

About: Lewes Victoria Hospital

(as the patient),

Arrived and was greeted nicely, I waited over 2 hours to see a doctor, who refused to even look at my injury after my local GP referred me up there to have an x-ray. 

I found the doctor very rude, they kept referring me as my friend, they seemed more interested in slating the doctor's surgery then helping me. 

So I waited over 2 hours for a doctor who did nothing other than talk about their past! 

Shame because I’ve always found them helpful in the past. 

Left still in pain and in tears 

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Responses

Response from PALS Department, Sussex Community NHS FoundationTrust 7 months ago
PALS Department
Sussex Community NHS FoundationTrust
Submitted on 06/10/2023 at 15:25
Published on Care Opinion at 15:25


Thank you for taking the time to give feedback regarding our services.

I am sorry you had this experience at the Radiology department at Lewes Victoria Hospital.

I have passed your comments onto the team manager but if you would like to discuss the matter in more detail please contact our PALS team at sc-tr.PALS@nhs.net

Best wishes

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