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More personal treatment

Posted By the thankfull carer

"More personal treatment"

About: Bromley Healthcare / Hospital @ Home for adults

(as a relative),

My  wife was admitted to the Princes Royal Orpington with Oedema on top of Pulmonary Fibrosis. After 15 days on the ward treating the Oedema she was getting very depressed, so sent home under the Hospital at Home program.

What a difference. Nurses had time to discuss treatment, were kind and gentle, my wife instantly improved. The treatment at home was the same as the hospital but more personal.

We thank all of you - Samira, Julie,Liz, Luise, Laura, Omar and Bonny.

Thank You, Thank You, Thank You.

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Responses

Response from Sharon Cranfield, Patient Experience Lead, Safer Care Team, Bromley Healthcare 6 months ago
Sharon Cranfield
Patient Experience Lead, Safer Care Team,
Bromley Healthcare

Submitted on 06/10/2023 at 10:19
Published on Care Opinion at 10:19

Dear thankfull carer,

Thank you for taking the time to provide feedback about your and your wife's positive experience of the Hospital@Home Service.

I hope your wife is recovering well.

I have shared your lovely feedback with the team who I am sure will appreciate your kind words.

With best wishes, Sharon

Sharon Cranfield, Patient Experience Lead, Safer Care Team

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