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"Dreadful infection control"

About: Chesterfield Royal Hospital / Dermatology

(as a relative),

Visited Dermatology with my husband. The Doctor picked at his lesion using a pair of tweezers they had to rummage on their desk to find. Not wiped before use. Didn't wash their hands or wear gloves. Leg placed on foot stool again not cleaned prior or covered over. Bits picked off the lesion were just left to fall on the stool - how many other bits were on there from other patients? Tweezers wiped over with dry tissue after use and placed back on desk. Hands not washed before touching patient notes pen etc.

This level of disregard for infection control left me horrified. How do we know that the tweezers had not been used on anything infectious on another patient. The picking at the lesion made it bleed so an open wound even though small but not cleaning of skin or equipment. This is just appalling practice.

I spoke to a Health Care Assistant who shrugged and said that nurse's wouldn't do that. Surely doctors should be subject to to the same infection control procedures as nurses. Having worked in the NHS for over 30 years I know this is not acceptable. My husband did not want a fuss caused at the time. I am very worried about future treatment including removal of the lesion. Will any infection control procedures be followed?

Also the Doctor was dismissive of questions and did not give any information about the future procedure - I had to go back and ask. 

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Responses

Response from Andrea Staley, Surgical Division, Chesterfield Royal Hospital NHS Foundation Trust 6 months ago
Andrea Staley
Surgical Division,
Chesterfield Royal Hospital NHS Foundation Trust
Submitted on 03/10/2023 at 17:40
Published on Care Opinion on 04/10/2023 at 10:09


I am really sorry to hear about your experience and would be really grateful if you could contact us CRHFT.patientexperience@nhs.net, so that we can look into this further please.

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