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Made my visit less terrifying than expected

Posted By Fimcnujoint

"Made my visit less terrifying than expected"

About: Victoria Hospital / Endoscopy

(as the patient),

I had a small procedure yesterday at Victoria Hospital, Kirkcaldy. I want to thank the Endoscopy Team of Peter, Betty, Mr Robertson, and Fiona (ward nurse) for their care. Peter especially made my visit less terrifying than expected and his reassurance and support made all the difference to me. 

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Responses

Response from Katie Black, Senior Charge Nurse, Day Intervention Unit, NHS Fife 7 months ago
Katie Black
Senior Charge Nurse, Day Intervention Unit,
NHS Fife

Submitted on 29/09/2023 at 17:39
Published on Care Opinion at 17:39

Hi Fimcnujoint,

My name is Katie Black and I am the Senior Charge Nurse of the Day Intervention Unit (endoscopy), VHK.

I am really pleased that you found your procedure less 'terrifying' than you anticipated it would be. And that the reassurance and support of our nursing and endoscopy team helped you through your time spent in the unit. Thank you to for taking the time to feed back your experience to us all and I will share this with the team.

Hope you are now well at home

Thanks again, Katie

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