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"Hysteroscopy"

About: University Hospital Wishaw / Gynaecology (Ward 13)

(as the patient),

Yesterday I attended DrBhats Woman’s Health Clinic at University Wishaw Hospital for a hysteroscopy as I had post menopausal bleeding. I was very anxious as I have experienced painful smears previously.

On arrival I was greeted by a friendly nurse who was very kind and compassionate when I told her how I was feeling. I was then taken to meet Dr Bhat who asked about my symptoms/medical history. She was very professional and friendly explaining the procedure and understanding my anxiousness and assuring me I could have pain relief or if too painful , I was in control to stop the procedure. 

I was then taken to another room and the two nurses that were there (sorry I can’t remember their names) were friendly and chatty and really put me at ease , even getting me a cup of water as my mouth was so dry with nerves !

 During the procedure DrBhat explained each step and both her and the nurses asked if I was ok or in any pain . I was given numbing gel and then a local anaesthetic which definitely helped as I only experienced cramp pains which were bearable. I had biopsies taken and I can honestly say I did not feel them being taken. 

Everyone was so professional and I can’t praise them enough as they made me feel relaxed and able to cope with the procedure , and for that I’m so grateful.

Thank you Dr Bhat and your lovely nurses , you were amazing! 

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Responses

Response from Karen Donnelly, Business Support Manager, Surgical & Critical Care / Gynaecology, NHS Lanarkshire 7 months ago
Karen Donnelly
Business Support Manager, Surgical & Critical Care / Gynaecology,
NHS Lanarkshire
Submitted on 28/09/2023 at 16:08
Published on Care Opinion at 16:08


Thank you for taking the time to feedback to us about recent experience at University Hospital Wishaw, Women's Health Unit.

I am pleased you received a first class service from the team during your appointment and that everything went smoothly for you. It will be a pleasure to share your feedback with them.

I hope you are recovering well.

Kind regards,

Karen Donnelly

Business Support Manager

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