This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The staff were always approachable"

About: Dame Carol Detoxification Service

(as a service user),

During my stay at The Dame Carol Detoxification Service, upon arrival I was feeling nervous.  Disappointed that had to stay in my room due to blowing alcohol. It was a shame not being able to smoke, instead I smoked a vape. 

The staff are lovely. Any problems, the staff were always approachable.  The food is nice.  

I have enjoyed doing the meditation group, the group therapy work book is good too. The staff are brilliant with activities, playing games.

Although there are set times for the groups, in between times can be boring.  We are allowed our phones, so can have a browse to keep us entertained.  There is lack of exercise. It would be nice to be able to go for a walk. 

I enjoyed the NA and CA meetings as people come in. I didn't enjoy the AA as nobody comes in. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Emma Smith, Bed Manager, Dame Carol Detox Service, Inclusion 6 months ago
Emma Smith
Bed Manager, Dame Carol Detox Service,
Inclusion
Submitted on 18/10/2023 at 10:02
Published on Care Opinion at 10:02


Hello Paula716,

Thank you so much for taking the time to leave us feedback with regards to your treatment journey with us.

I am glad you found the staff lovely and approachable. Meditation is always important for us to give you as it helps you in the future and gives you plenty of ideas to use in your recovery.

We would like to incorporate more exercise and activities into clients stay so we are grateful for your feedback on that.

We're really thankful for your feedback, I shall pass on your kind words to the team and we wish you all the best for the future.

Emma Smith Bed Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k