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"Ward 51 Victoria Hospital Kirkcaldy"

About: Victoria Hospital / Respiratory Medicine

(as a service user),

I was ill at home for over a week with what I thought was just a cold. Woke up struggling to breathe and was seen at a & e who told me that my oxygen level was very low and they suspected I had the flu and had developed pneumonia. Everything for the next 4 days after that were a bit blurry. Can’t remember much but what I do remember is after being admitted to ward 51 how kind and caring all the staff were. The care I received was amazing. I wasn’t recovering from the pneumonia as quick as I should’ve so was sent for tests while on the ward where it was discovered I had a lung condition. I can’t fault any of the staff on the ward. With being ill for a week before going into hospital I had lost a bit of weight so they ensured I was eating enuf during my stay. There was one of the staff that stood out though - a lovely older woman that would just pop into see me. She would tell me a joke or something about her family to put a smile on my face. Even though all these staff are extremely busy they still found the time to give me care and attention. I spent 10 days in hospital and from the minute I walked through those doors until I left the care I received was amazing. They made sure before I was discharged that I had all my medications needed and knew how to use them and all follow up appointments. Can’t fault any of the care I received. These people are truly earths angels. 

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Responses

Response from Valerie Turner, Senior Charge Nurse, ECAS / DVT / OPAT / Ward 51, NHS Fife 6 months ago
Valerie Turner
Senior Charge Nurse, ECAS / DVT / OPAT / Ward 51,
NHS Fife
Submitted on 09/10/2023 at 17:08
Published on Care Opinion at 17:08


Thank You for taking the time to share your experience in Ward 51. It is so nice to hear that you were so well looked after and the staff had time to spend with you sharing stories to cheer you up.

Like all wards we are very busy but it is all worth while when you read that our patients have felt cared for right up until their discharge.

I hope you are continuing to improve slowly and steadily now that you are at home.

Thank You

Valerie Turner

Senior Charge Nurse

Ward 51 VHK.

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