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Excellent

Story from nhs.uk

"Excellent"

About: Royal Stoke University Hospital

I had breast cancer nearly 3 years ago and every appointment I have had in relation has been dealt with in professional and compassionate manner. More recently I became concerned about rib pain. I was seen the following day as an emergency referral and the consultant I saw put my mind at rest, ordered more tests and understood my anxiety. What ever the outcome of the results I can’t fault the service. Let’s hope the wait is not too long!

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Responses

Response from Royal Stoke University Hospital 7 months ago
Royal Stoke University Hospital

Submitted on 01/10/2023 at 16:19
Published on nhs.uk on 02/10/2023 at 09:16

Dear Patient,

Thank you for taking the time to share your experience at our Trust. I am so pleased to read of the standard of care you have been provided with, and will ensure your kind words are shared with the team.

If you need support with regards to appointments, please do not hesitate to contact our Patient Advice & Liaison Team (PALS) on 01782 676450 or patientadvice.uhnm@nhs.net who will be happy to assist wherever possible.

With best wishes

Rebecca Pilling

Head of Patient Experience

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