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"Coil fitting appointment"

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as a service user),

I have not attended the clinic I have only had telephone contact trying to book an appointment for a coil fitting. I was surprised to hear that the clinics are fully booked so far in advance and that I had to ring 2 weeks later for an appointment for the following month. However, I was added to a cancellation list & was contacted 2 weeks later & offered an appointment for 3 weeks time. I declined the appointment as I have managed to get an appointment with my gp prior to the date offered.

The call takers were all very helpful and apologised for the lack of dates available.

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