"Ultrasound Appointment"

I had an appointment 15/09/23 @ 9.40am I was 10mins late, the gentleman at Reception said he would enquire if I could be seen. He came back saying I would be seen but the radiographer wasn't happy. I waited to be called & upon entering I was told: "You are late for your appointment but I will see you" The nurse was very polite who was in the room as well. I felt taken aback by the hostile attitude. I was told to lay on the bed I went to the bottom of the bed & was spoken to by the radiographer "Why are you trying to make things difficult, come a bit closer?!" More hostility: As a patient, if this is the attitude when someone is late then do not see the person or slot them in later. I have been on time infact early for appointments & have had to wait 15-30mins this is in general not specifically at Finchley Memorial, I think it works both ways. I've always had good experiences over the years at Finchley Memorial so was a bit disappointed today. Thank you