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Nervous for my ENT day surgery

Posted By F1.fan

"Nervous for my ENT day surgery"

About: University Hospital Monklands / Day Surgery

(as the patient),

Today I had an ENT operation at Monklands hospital day surgery.

I was really nervous as it was my first surgery & general anaesthesia. All the staff that cared for me from my admission to discharge were absolutely amazing made me feel at ease and a pleasant experience.

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Responses

Response from Lynn McTavish, Interim Surgical Service Manager, University Hospital Monklands, NHS Lanarkshire 7 months ago
Lynn McTavish
Interim Surgical Service Manager, University Hospital Monklands,
NHS Lanarkshire

Submitted on 28/09/2023 at 10:00
Published on Care Opinion at 10:00

picture of Lynn McTavish

Dear F1 Fan

Thank you so much for taking the time to tell us about your experience in Day Surgery having an ENT procedure. I am aware how anxious a time t5his can be for patients and am pleased that the staff were able to put you at ease and make this a pleasant experience for you.

I will make sure that your comments are passed on to the team in Day Surgery.

Kind Regards

Lynn

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Response from Morgan Mitchell, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 7 months ago
Morgan Mitchell
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Submitted on 28/09/2023 at 10:34
Published on Care Opinion at 12:05

picture of Morgan Mitchell

Dear F1.fan,

Thank you so much for sharing this with us. I am delighted to hear that all of the staff who cared for you from your admission to discharge were amazing with you. I'm sure the team will be very pleased to hear your lovely feedback.

I hope you are keeping well.

Best Wishes,

Morgan

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