"Poor service "

I am registered with this practice but have no information as to who owes/runs same and there is no email to contact them. On Wednesday I had a query as my repeat prescription had not arrived at the chemist,I telephoned the surgery at 3 o/c after been on the line for 30 mins gave up and walked round to the surgery to find it locked ! According to website they should be open until 6-30 , they really need to update the page to save people wasting time and money hanging on a phone that’s not going to be answered