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He has heard nothing and is obviously very concerned

Posted By Flowers15

"He has heard nothing and is obviously very concerned"

About: Aberdeen Royal Infirmary / Dermatology (Skin Conditions)

(as a relative),

My husband contacted his GP beginning of July 2023 as he has a mole on his neck which has grown and has become very itchy. His GP asked him to e mail a photo which he did. He was then given a phone consultation by GP who advised over phone he would refer him to Dermatology at ARI.

He has heard nothing and is obviously very concerned as mentioned above mole has grown/is itchy. 

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Responses

Response from Ciorstan Blake, Deputy Service Manager, Medicine & Unscheduled Care – Long Term Conditions Pathway, NHS Grampian 7 months ago
Ciorstan Blake
Deputy Service Manager, Medicine & Unscheduled Care – Long Term Conditions Pathway,
NHS Grampian

Submitted on 13/09/2023 at 11:19
Published on Care Opinion at 14:25

Dear Flowers15,

I am very sorry for the concern waiting for an appointment has caused you and your husband.

The ARI dermatology service is unfortunately experiencing a very high level of demand which is leading to longer waiting times for patients; we know this can cause more anxiety for patients.

To help combat this we are working with external providers to put on additional weekend clinics to reduce our waiting lists and we will do our best to schedule urgent appointments as soon as possible.

I hope this has answered your concern, if you or your husband would like to contact me regarding the specifics of his case, please email me on Ciorstan.blake@nhs.scot and I can give you more details.

Best Wishes

Ciorstan Blake

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Response from Leigh Smith, MASScot- Melanoma Action and Support Scotland 7 months ago
Leigh Smith
MASScot- Melanoma Action and Support Scotland

Submitted on 13/09/2023 at 16:47
Published on Care Opinion on 14/09/2023 at 09:37

Dear Flowers15

I too am sorry your husband is stressed about this situation.

I cannot get him an earlier appointment but we may be able to help him cope while waiting?

We are a group of patients, trying to assist others.

We can provide free of charge, some assistance which may help.

Please call me - 0773 823 1260.

Kind regards

Leigh

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