"Standards"

Daughter not offered hand wash post rectal medication given by herself, on morphine asked nurse if could go to toilet nurse replied can she get off trolly & go herself with (numb legs). Student nurse, morning shift went from patient to patient on corridor never cleaned observation equipment, (covid, infection control) wrote results on torn crumpled tissue in hand! don't they learn to carry note pad or paper?, they do a degree for that poor standard its scary, no lessons learned. daughter never saw a doctor, waited hours from 6am admission had kidney stones, passing blood. Nurse practitioner from surgical unit came on moved her there, diagnosed after scan & gave treatment in surgical unit which was very quiet & well run by Nurse Practitioner who was great all staff in that unit were great. A&E like a third world country, no eye contact, from staff massive waits & not for trivia. Furthermore, if not the patient and carer needed then tell all family/friends to wait somewhere else, one women been there''16hrs''.