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Very happy with the service

Posted By Stir123

"Very happy with the service"

About: Fife Community Services / Sexual Health

(as a service user),

I attended the Whytemans Brae clinic for a routine check as advised by my GP.

I was seen by Robyn who was very professional, friendly, knowledgeable and  immediately helped at putting my mind at ease, as I was initially a little anxious about attending the appointment.

The testing process was very straightforward, and only took about 10 minutes in total. 

Results are given roughly 5-10 days after attending the appointment. 

Very happy with the service received, many thanks again! 

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Responses

Response from Kirsty Durham, Senior Charge Nurse, Sexual Health, Fife Health & Social Care Partnership 8 months ago
Kirsty Durham
Senior Charge Nurse, Sexual Health,
Fife Health & Social Care Partnership

Submitted on 08/09/2023 at 16:16
Published on Care Opinion at 16:16

picture of Kirsty Durham

Dear Stir123, thank you for taking the time to tell us about your visit to the sexual health clinic at Whyteman's Brae Hospital. I am delighted to hear that Robyn was able to put you at ease and that you found the testing process to be straightforward. It is understandable that you felt a little anxious about coming to your appointment and so I am very pleased to hear that your experience was such a positive one. I will share your kind words with Robyn and the rest of our team. I will also be sure to pass on your feedback to my colleagues who have responsibility for the site car parking.

Kirsty Durham, Sexual Health Senior Charge Nurse

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