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Care Opinion

Hip replacement

Posted By Wee maw

"Hip replacement"

About: University Hospital Wishaw / Trauma & orthopaedics

(as a relative),

My husband had a hip replacement last week . The care was excellent from start to finish. His consultant was Mr Davidson who was so professional, approachable and had great communication. 

The pre assessment staff, theatre staff, physiotherapy staff and staff in ward 7 were all fantastic. 

A huge thanks to everyone.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 7 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 11/09/2023 at 16:58
Published on Care Opinion at 16:58

picture of Jennifer Montgomery

Dear Wee maw,

Thank you so much for sharing your recent experience of University Hospital Wishaw, Trauma and Orthopaedics.

I am so pleased to hear that your husband's hip replacement with Mr Davidson went well and that you found him to be professional and approachable. Attending hospital for a procedure can be such a worrying time for both our patients and their families and I am glad that Mr Davidson reassured you with his excellent communication.

I am glad that all the staff who cared for your husband were fantastic I would be delighted to pass on your kind words and feedback to the whole team involved and I am sure this recognition will give the team a real boost.

I hope your husband is recovering well.

Kind Regards,

Jenni

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Response from Laura Walker, Physiotherapy Lead UHW, Physiotherapy, NHSL 7 months ago
Laura Walker
Physiotherapy Lead UHW, Physiotherapy,
NHSL

Submitted on 15/09/2023 at 11:15
Published on Care Opinion at 11:23

Dear Wee Maw,

Thank you so much for posting your feedback. I am delighted to hear that the care your husband received was excellent start to finish.

I am also pleased to hear that the staff in ward 7 were fantastic. I am one of the Physiotherapy leads and I will ensure the physiotherapy staff are aware of your feedback.

I hope your husband is recovering well.

Thank you again

Laura Walker

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