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Care Opinion

Holiday admission

Posted By bracegj88

"Holiday admission"

About: Musgrove Park Hospital / Accident and emergency Paediatrics / Acorn Ward

(as a parent/guardian),

I brought my young son into A&E as he was unwell while we were on holiday. He was seen by the triage nurse with in ten minutes of walking into the hospital and sent straight to resus. The staff in A&E were incredible. They ensured he received prompt treatment.

He was then taken to Acorn ward, this is where he stayed for three nights. Thank you to all of the staff. They were professional, caring and extremely knowledgeable. We received excellent care from all the doctors and nurses. 

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Responses

Response from Karen Tyler, Lead Nurse, Emergency Department, Somerset NHS Foundation Trust 8 months ago
Karen Tyler
Lead Nurse, Emergency Department,
Somerset NHS Foundation Trust

Submitted on 31/08/2023 at 10:16
Published on Care Opinion at 10:16

Thank you for finding the time to write to us. This sounds very frightening for you but I am so pleased you were seen and cared for so quickly. I will share your lovely email with the team. I do hope you son is doing well.

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Response from Dr Holly Mincher, Paediatric speciality doctor in training, Paediatrics, Somerset NHS Foundation Trust 8 months ago
Dr Holly Mincher
Paediatric speciality doctor in training, Paediatrics,
Somerset NHS Foundation Trust

Submitted on 02/09/2023 at 14:07
Published on Care Opinion at 14:07

picture of Dr Holly Mincher

Dear Bracegj88

Thank you for your very kind feedback and thanks.

I am so pleased to hear your experience of your stay with us on Acorn ward and ED was a positive one. All of our staff colleagues work tremendously hard to ensure the very best care is provide to all our patients and families.

I will share your feedback with all the staff on Acorn ward and the wider Children’s unit. Everyone will be very pleased to hear about your kind words.

I wish your son a speedy recovery.

Many thanks again

Dr Holly

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