This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Impeccable service"

About: Grantham & District Hospital / General surgery

(as the patient),

I have been waiting to have my gallbladder removed for nearly 3 years and the time had finally come.

With appointments all sorted for pre op, Pilgrim hospital staff Juliet and Rachel made me feel welcome and comfortable as never having surgery before.

When I finally went to Grantham hospital for the day of my operation, all the staff were friendly and caring, especially the nurse assigned to me - Quinn.

Quinn did all my checks and asked me questions etc. Quinn also explained as to what would happen.

The anesthetist were brilliant in telling me what happens, and when I went down for surgery, they made me feel calm and relaxed.

After surgery care was awesome and everyone went above and beyond in all their positions and help.

I would like to take this opportunity to thank you all for your kind and caring nature's as never had an operation before I would be willing to have another one of it was ever needed.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust 8 months ago
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust
Submitted on 04/09/2023 at 11:44
Published on Care Opinion at 11:44


Dear Starman12

Thank you so much for these truly amazing comments and I will be sharing with the whole team and especially Queen

It is such a morale boost to note that you had such an excellent patient experience whilst going through a very nervous time with surgery and this is testament to the staff making you feel that way

I hope you are recovering well and yes, please come to us again if you ever need any further surgery

Thank you again for sharing

Kr

Julie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k