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Responded almost straight away

Posted By Frase87

"Responded almost straight away"

About: Victoria Hospital / Colorectal Unit

(as a carer),

Had a really sore stoma - emailed Sheila  - she responded almost straight away and gave me an appointment. I had told her I was at another appointment at the Victoria first and when I got there , Sheila had given them a note to let her know when I was finished - that was so caring and kind of Sheila to do that, above and beyond.  When I was ready I then met with Wendy to help with my problem - Sheila was on the wards. 

I had an excellent and informative time with Wendy - problem diagnosed and treatment plan in place. The service I received form both Sheila and Wendy was exceptional.

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Responses

Response from Wendy Cunningham, Lead Colerectal Specialist Nurse, Colerectal Service, NHS Fife Planned Care 8 months ago
Wendy Cunningham
Lead Colerectal Specialist Nurse, Colerectal Service,
NHS Fife Planned Care

Submitted on 25/08/2023 at 14:17
Published on Care Opinion at 14:17

Dear Frase87 thank you so much for taking the time to write about your recent experience. I am delighted that you received such a quick response and that you found the colorectal nurses to be very caring. I will let Sheila and Wendy know of your kind words and praise of the treatment you received.

Please do not hesitate to contact us again if you need any further support.

Thanks again

Wendy Cunningham

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