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"I know he's in safe hands"

About: Golden Jubilee National Hospital / General Surgery

(as a relative),

Thank you for looking after my dad so kindly today, you kept it light hearted when he was scared and I know he's in safe hands. 

Thank you so much

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Responses

Response from Hollie Smith, Risk and Feedback Facilitator, Clinical Governance, NHS Golden Jubilee 5 months ago
Hollie Smith
Risk and Feedback Facilitator, Clinical Governance,
NHS Golden Jubilee
Submitted on 16/11/2023 at 12:17
Published on Care Opinion at 12:17


Dear Lindsey2170,

Thank you for taking the time to post about your dad's experience. I would like to apologise for the delay in responding to you. I am delighted to hear that the care your dad was of the highest standard and that the team made your dad feel he was in safe hands. We will ensure your kind comments are shared with the team involved who will be delighted to hear such positive feedback.

I hope your dad is recovering well.

Kind regards

Hollie

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