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"My first baby, a good experience."

About: Daisy Hill Hospital / Maternity care Daisy Hill Hospital / Theatres/Recovery Maternity care / Delivery suite / MLU

(as a service user),

I came in recently for an induction. After trying the Foley bulb, the pessary and the drip, my labour wasn’t progressing and I ended up asking for a caesarean. The anaesthetist was amazing, they kept me so calm and relaxed during the caesarean. My midwife was also fantastic. The nurses on the ward were also amazing, they have been so helpful. The ward has been great. The poor staff are run off their feet but they look after us all so well.

My experience didn’t go as planned but the care has been very good. However, I feel like there should be better communication for women who are waiting to go down to the delivery suite. The waiting about and being told different information isn’t great. I felt like I had to beg to be taken down to delivery. A few of the girls in for induction said the same to me, but I do understand that they are very busy and run off their feet.

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Responses

Response from Emma Creagh, Ward Sister, Maternity Daisy Hill Hospital, Southern Health and Social Care Trust 8 months ago
We are preparing to make a change
Emma Creagh
Ward Sister, Maternity Daisy Hill Hospital,
Southern Health and Social Care Trust
Submitted on 29/08/2023 at 10:38
Published on Care Opinion at 10:58


picture of Emma Creagh

Thank you so much for taking the time to tell us about your experience. I am sorry to read you had some difficulties and that things didn't go as planned.

On this occasion our communication with you fell short and I apologise for that- I will ensure that this is addressed with the whole team and your points are highlighted.

I hope that you and your new arrival are doing well and we wish you all the best for the future.

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