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"My husband's care"

About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital / GP Out of Hours

(as a relative),

My husband became unwell and we contacted 111 and were advised to attend out of hours service. It was then decided he should attend the emergency department. It was extremely busy but he was triaged quickly and treatment commenced very quickly after this.

We can't thank the staff in OOH and ED enough, the nurse that treated him was called Natalie ( I think) a lovely person who was so professional and caring. We saw a doctor later and she was so kind and reassuring.

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Responses

Response from NHS Forth Valley 8 months ago
Submitted on 01/09/2023 at 14:16
Published on Care Opinion at 14:16


Thankyou 1of7,

We really appreciate your feedback regarding our Out of Hours and Emergency Department services. Our clinicians work hard to try and provide the best care they can. We hope your husband is recovering well.

Take care

Dr Karyn Webster

Clinical Director Urgent & Unscheduled Care

OOH Clinical Lead

NHS Forth Valley

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