"A&E and Xray Depts"

I came to A&E after my knee let go. I was met by a charming polite nurse who took my details and was ushered to the receptionist. These guys are under extreme pressure. The waiting room was chock-a-block. I was offered a wheelchair. There was a 3-4 hr wait. After about 30 mins I was seen by a doctor who made a few examinations. Part 1..

I was sent to Xray.. 45mins so far.. The lady there was so friendly and professional. Then back to A&E to wait for the prognosis.. Part 2... waited about 30 mins.. Part 3... I was called by a Doctor to be told I had a small fracture. She made a booking to the fracture clinic to confirm by MRI or Ultrasound...Part 4 Total time in and out 2hrs.. The waiting is not an issue.. These people deserve a medal and a pay rise. As we all know the NHS is under extreme pressure. So to all future patients. Be polite have patience be prepared to wait. They will fix you ..

Keep up the great work you are All doing. A very very happy patient..