"Outstanding care."

I visited this hospital on 19th August with my 2 year old after a call to 111. Initially we were seen by the out of hours GP. We were seen straight away and the doctor was thorough and very personable. As a precaution he wanted my son to be seen by a paediatric doctor so after a quick phone call and printing off some information we were on our way up to Holly Ward, after some directions from the very friendly and helpful reception staff. Once we arrived on the ward we were sent straight to a day case bed where my sons obs were taken. After a short wait we were seen by a lovely nurse who explained what we should expect. We then had a wait of maybe an hour to see the most amazing doctor. He really was so lovely with both my son and me. He reassured me that my sons symptoms were nothing to worry about. However, during the consultation he heard a heart murmur. He told me this in both a direct but sensitive manor, even letting me listen to my sons chest. He said he was going to refer my son for further tests and that because he is a twin he would request that they also see his twin brother. I also observed this doctor with other patients and he was amazing with all of them. We have only recently moved to the area and my first experience with this hospital was absolutely outstanding.