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"Unhelpful psychiatric appointments"

About: Royal Cornhill Hospital

(as the patient),

I have ongoing concerns about my consultant psychiatrist (in NHS Grampian south Aberdeenshire area mental health team). I have only had two 15 minute telephone appointments with them in more than 1 year. This would be ok, if they were helpful, but for me, they are not.

I have longstanding complex mental health conditions and need changes in medication and reviews of diagnoses. As I see it, thay have failed in their responsibilities as a psychiatrist to do either of these things. The first time I spoke to them , I felt that they had not read my past psychiatric history. Changing to a suitable medication has been an unnecessarily convoluted process. In the end, my GP practice has had to sort it out.

The psychiatrist has, I believe,  made a wrong diagnosis, and is unwilling to alter existing diagnoses. They also repeatedly suggest that I should do Qi-Gong, which is unhelpful and fills up much of our consultation time. I have asked to change to a different consultant, but the response has been confusing.

I would still like to see a different consultant at an in person appointment.

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Responses

Response from Julia Wells, Chief Nurse, Adult Mental Health, NHS Grampian 8 months ago
Julia Wells
Chief Nurse, Adult Mental Health,
NHS Grampian
Submitted on 24/08/2023 at 14:57
Published on Care Opinion at 15:53


Thank you LucyCat12 for taking the time to share your story. We appreciate feedback as it allows us to improve our services. We are sorry this is your experience. We would be very happy to discuss this with you further if you would like to contact julia.wells@nhs.scot and she can organise for someone to contact you at a mutually convenient time to discuss your story.

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Update posted by LucyCat12 (the patient)

Thank you NHS Grampian for your response.

The consultant’s secretary telephoned me to check that I wanted to cancel my planned appointment this month.

However, I have received no further communication about any future appointments with another psychiatrist since then.

Response from Julia Wells, Chief Nurse, Adult Mental Health, NHS Grampian 8 months ago
Julia Wells
Chief Nurse, Adult Mental Health,
NHS Grampian
Submitted on 07/09/2023 at 11:57
Published on Care Opinion at 12:02


Dear LucyCat12

Thank you for your email, the correspondence regarding your new appointment should be on route to you very shortly. Apologies for the delay, this has been due to unforeseen leave.

Julia

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