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Care Opinion

Grateful Thanks

Posted By Doff

"Grateful Thanks"

About: University Hospital Monklands / Renal (Ward 1)

(as the patient),

I was admitted to Ward 1 for Kidney biopsies at the beginning of August. I would like to say a huge thank you to all staff who looked after me. All so caring and professional. Thanks to Dr Nolan and her ward Doctors who explained the procedure so clearly and did an excellent job without too much discomfort.

You all make an amazing team and are making such a difference daily to all your patients. Thank you.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 9 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 25/08/2023 at 16:54
Published on Care Opinion at 16:54

picture of Jennifer Montgomery

Dear Doff,

Thank you for sharing your recent experience on Care Opinion of University Hospital Monklands, Renal.

It can be a worrying time attending hospital for a procedure and I am so glad that Dr Nolan and her team have reassured you with their excellent care and explanation. It will be a pleasure to pass your feedback and kind words onto the whole team and give Dr Nolan and her nurses the recognition for excellent work.

I hope you are recovering well.

Kind Regards,

Jenni

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